Our commitment

Solutions Focus

We have a positive solutions focussed approach. We believe that the best results are achieved when we work with you in a positive collaborative manner.

Contracting - Evaluation

As part of our contract with you, we will agree with you the basis for evaluation.

Quality and Value

We deliver a high quality bespoke service which inspires change in individuals, teams and organisations.

Openness

We work in a spirit of partnership, integrity, openness and transparency.

Flexibility

We are flexible and adaptable to support your changing needs.

Responsiveness

We respond to you in a timely manner.

Code of Ethics and Code of Practice

We are committed to the following:

Contracting

Establishing and maintaining clear expectations and boundaries of the coaching/mentoring contract with the client and with the sponsor.

Professional Standards of Coaching Practice

Upholding the reputation of the coaching and mentoring profession through maintaining recognised professional standards of coaching practice.

Client and Sponsor Relationship

Building and maintaining an effective relationship with the client and with the sponsor.

Enabling Insight and Learning

Working with the client and sponsor to bring about insight and learning.

Outcome and Action Orientation

Demonstrating a positive solutions-focused outcome approach in supporting the client to make desired changes.

Models and Techniques

Applying models & tools, techniques & ideas in order to bring about insight and learning.

Evaluation

Establishing a culture of evaluation of outcomes through eliciting feedback and undertaking professional supervision of coaching practice to continually review and improve practice.

Feedback

We value feedback so we can continually improve our services.